Terms and Conditions

PLACEMENT OF ORDER

You can place your order through this website by adding an item to your shopping cart and proceeding to checkout. Next, you will be asked to log in or to create a new account, specifying your email and shipping information. In the following steps, indicate your delivery preference and review your order. Finally, you can pay securely online through our payment partner Mollie with commonly used methods such as Bancontact, iDEAL, credit card and more. No additional transaction costs will be charged to you as a customer.

Feel free to contact us for tips and tricks on how to take care of your Empty fashion while minimizing your impact on our planet.

DELIVERY

Empty aims to deliver your order to the specified address within 7 days. Unless explicitly stated prior to payment or agreed with the customer, no additional shipping costs are charged. As an alternative, you can choose to pick up your order in Leuven or Antwerp. In this case, Empty will send you the details via the provided contact information.

Empty regularly delivers in Belgium, minimizing the environmental impact of fashion. If you prefer your order to be delivered elsewhere, please contact us for more information.

RETURN POLICY

You have a 30 day withdrawal period after the delivery of your purchase. If you like to return an item, just send us a message via e-mail or social media. We make sure your order is picked up again or we provide a shipping label you can use for return through postal service. Returns have to be shipped within 3 working days after notification of the intention to return. Your order should be returned in good condition without signs of usage.

If you encounter any problems with your order, or if you feel unsatisfied with your purchase, please contact us. Together we’ll look for a suitable solution.

ENTREPRENEURSHIP

Empty is a Vlajo student business, as part of a learning trajectory. The collaboration with Vlajo continues till October 2021. With your support and a bit of luck, Empty can grow into an independent company. More information at www.vlajo.org.

PARTNERS

By using our website, you agree to Storelaunchers’ Privacy Policy, which can be found at https://empty.storelaunchers.com/legal-notice.

By using our website, you agree to the applicable Terms & Conditions of Storelaunchers, which can be found at https://empty.storelaunchers.com/terms-conditions.

When you pay through our website, you agree to the applicable terms & conditions of Mollie B.V., which can be found at https://www.mollie.com/en/user-agreement.